Frequently Asked Questions (FAQ) Plugin

Do you receive same questions from your customers again and again? Consider creating FAQ page, where you can answer frequently asked questions, save reasonable amount of time and improve user experience of your customers

Frequently Asked Questions (FAQ) section

With FAQ Plugin, you can easily create FAQs section on your osclass classifieds and provide detail explanation on questions your customers and visitors are asking you all the time.

Key features:

Create unlimited number of categories
Create untlimited number of FAQs cards/items
Advanced search functionality
Meta title & description generator for FAQ pages
Helpful / Not helpful voting in footer of every FAQ card
View statistics for each card (counted when user clicks on card)
Enable/disable FAQ item (i.e. in case it's not completed, actual or answer is not valid anymore)
Rich editor (TinyMCE) with option to paste images from clipboard directly into answer
Drag & Drop reordering of FAQ items and categories
Many configuration options in plugin settings
Mobile friendly and responsive
Tested on more than 20 different themes

This osclass plugin is very user friendly and easy to use, it does not require any coding skills and FAQ section is created immediatelly after installation.

You can also customize if you want to use categories as well as search block, or just show all FAQ items on home page, in case you have just few of them.

Last update of product description has been on 20. August 2024

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Available translations

Product features and functionality

RTL ready (Arabic, Hebrew, ...)

Basic documentation included

Add back office functionality

Add front office functionality

MB Themes

Premium developer

221 products

View seller profile

Product support includes

Direct support from Adrian Brezak, founder of MB Themes and developer maintaining these products in production

12 months access to support and latest updates

Support can be extended anytime for 35% of base price (+12 months)

Availability of seller to answer questions

Answer technical queries about product features

Assistance with reported bugs or issues

Help with installation in case there is problem

Product in English language (other locales provided by community)

Proven support scale: 9,200 resolved tickets and 47,000 support messages

Long-term maintenance track record: 2,200+ updates released across products

Updates are based on customer support cases, Osclass core changes, PHP/MySQL updates, and real-world usage feedback

Public support reputation: see verified customer reviews on Trustpilot

Support does not include

Customization service, custom work or feature requests

Support on free/gratis plugins delivered with premium themes

Installation service

Translation and localization services

Support quality, trust and engineering proof

Seller updated this product 8 times

Seller rating is 4.7 of 5 - Excellent (583 reviews)

Member since 2017

Support available in:

English

Czech

Slovak

This product is not compatible with WordPress. All our themes and plugins work exclusively with Osclass.

✨ Ask Fred – Instant AI Support for Osclass Go to support forums Download osclass

Frequently asked questions

Question: What business problem does Frequently Asked Questions (FAQ) Plugin solve?

Answer: Do you receive same questions from your customers again and again?.

Question: When is Frequently Asked Questions (FAQ) Plugin the right choice?

Answer: Consider creating FAQ page, where you can answer frequently asked questions, save reasonable amount of time and improve user experience of your customers Frequently Asked Questions (FAQ) section With FAQ Plugin, you can easily create FAQs section on your oscla.

Question: Which setup step is most important for Frequently Asked Questions (FAQ) Plugin?

Answer: Enable core options first, then validate main user flow and admin settings save cycle before enabling advanced features The setup details for Frequently Asked Questions (FAQ) Plugin are different in production.

Question: What should be verified after Osclass updates when using Frequently Asked Questions (FAQ) Plugin?

Answer: Validate plugin behavior after Osclass core updates and PHP upgrades, then review changelog-dependent configuration changes The setup details for Frequently Asked Questions (FAQ) Plugin are different in production.

Question: Can Frequently Asked Questions (FAQ) Plugin affect page performance?

Answer: Monitor load time and database queries on pages affected by plugin hooks, then optimize configuration based on real traffic patterns The setup details for Frequently Asked Questions (FAQ) Plugin are different in production.

Changelog - Product updates history

It is now possible to hook "FAQ" button/link to header from backoffice, using Osclass hooks 8.2

Cleaned archive redundant images, small fix.

RTL improvements on mobile devices and main page.

Important: Native RTL support added directly to plugin (will not be part of themes anymore).
To identify RTL text direction, plugin detects if "dir" attribute on "html" tag is set to "rtl" (html[dir="rtl"]).

Support for custom locales in helpers functions.
Minor fixes.

Plugin now supports also WebP, JPEG and SVG images on category icons, updated translation file

Meta tags generation update

Initial plugin release

View all products updates

Product rating: 5.0 - Excellent, based on 6 reviews

Verified & Genuine Reviews

All reviews on OsclassPoint come from real customers who have purchased the product. Only verified buyers can leave a rating or review.

To maintain quality and accuracy, every review is moderated before being published.

Review by Neo on 15. Jan 2026

5.0 - Excellent

No comment

Best plugin here so far by Worl on 18. Sep 2024

5.0 - Excellent

I wish all of the plugin here were as good as this one!

bom plugin by Carlos Queiros Silva on 5. Feb 2023

5.0 - Excellent

bom plugin

Review by Leales on 15. Jun 2022

5.0 - Excellent

No comment

Great plugin by salesnsoft on 21. Sep 2021

5.0 - Excellent

Osclasspoint makes great additions to Osclass ... all praise for this plugin as well !

Review by Dan Dan on 2. May 2021

5.0 - Excellent

If you respect your users and want to provide them with as much information about your page and the services offered, this plugin should not be missing from anyone. It is an extraordinarily good plugin, easy to install and configure. Thank you, Osclasspoint!

Add a new review

1 discounts available for this product

#1 30%

Buy these 3 products, use get 30% discount and save 25.19€!

                              
                              Frequently Asked Questions (FAQ) Plugin - 27.99€

                              Forums Osclass Plugin - 27.99€

                              Osclass Blog and News Plugin - 27.99€

Price for all: 58.78€ 83.97€ Add all products to cart

€ 27.99

5.0 - Excellent Based on 6 customer reviews

Created by best developers

Regular updates and bug fixes

Premium support services

Top rated product

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Price is in Euros

MB Themes

I am Adrian Brezak, founder of MB Themes and developer of Osclass plugins and themes for classifieds platforms. I focus on maintaining and improving compatibility, payment integrations, SEO features, performance, spam protection, and marketplace monetization across releases. 9,200+ support tickets resolved · 47,000+ customer messages handled. 2,200+ product updates and compatibility fixes. Trustpilot profile