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Instant Messenger Plugin

3 reviews
Published 5 months ago
ID #50
Osclass Order
Best seller! 25+ orders
11.99 €
Instant Messenger Plugin
Published 5 months ago

Osclass messenger plugin enchance communication between customer and seller and provides easy way to ask & answer questions before purchase. User will receive email notification about new message and can read it in it's user account.

Messenger functionality

  • registered & non-registered users can contact sellers via personal message
  • each message is part of conversation - thread
  • conversation groups messages related to same item or same question
  • users can create as many conversations as they need and messages as well
  • attachments can be uploaded to messages
  • add header link to show latest & unread messages
  • non-logged in users can send & reply to personal messages without need of register/login

Replace contact seller functionality

  • functionality of contact seller form can be replaced by messenger plugin where seller will not receive email, but will receive personal message
  • if seller is not registered, it is required to register on your site to be able to access message. This can help to increase registrations on your osclass site
  • there is no need to modify any theme files for this, everything is handled by messenger plugin on background

Plugin does not change design and look of contact seller block/form, it just replace email sending with message sending.

Smart notifications on new message

  • it is very important to be able to handle email notifications on new messages
  • with messenger plugin, every user can set if he wants to be notified on messages in certain thread or not
  • admin can globally set, if users will be notified by email when:
    • new message is received no matter if previous was read
    • new message is received and previous message in same thread was already read
  • especially with second setting, that users are notified again just in case they do not have any unread messages in thread, there will be no spam created by notifications (sometimes happen that user send many messages in very short time. Sending email notification after each message would just annoy your customers)

Flag threads, set notifications for each thread

  • usually there are some conversations that user like to mark/flag so it is easy to identify them
  • such conversations use to be important or has higher value for users
  • messenger plugin allows users to flag their conversation in case thread is important for them

Send attachments in messages

  • nowadays attachments are very required to be supported by messenger plugin
  • instant messenger plugin allows to upload 1 attachment per message, to improve communication betweeen customer and seller
  • admin can set what is maximum size of each attachment, what extensions are allowed to be sent

Backoffice interface of plugin

  • replace contact seller functionality with instant messenger plugin
  • set if users are notified only once when there is new message in thread until previous messages are read
  • hook Send message button to item page using hook item_detail (no need to modify theme files)
  • enable attachments on messages
  • set allowed file extensions on attachment files
  • set maximum file size for attachments
  • allow users to remove their messages (sometimes it is required to not allow message removal, i.e. in case messenger plugin is used as support tool)
  • check conversations and messages of users to make sure no spam or abusive content is not send

Maintenance - keep your osclass clean

  • conversations maintenance is a must to avoid database overflow (and reduce attachment space)
  • admin can remove conversations with no activity in certain number of days (i.e. 360 days)
  • admin can remove attachments on messages older than certain number of days (i.e. 360 days)
Support forums

Theme features and functionality

Add back office functionality
Add front office functionality

Product updates and customer care Updates history

Current version is v1.0.12
Last update 3 months ago (8. Jan 2018)
Product supports osclass 3.0 or higher
Seller updated this product 3 times
Seller rating is 4.3 of 5 - Excellent (45 reviews)
Product rating is 5 of 5 - Excellent - (3 reviews)
Product has been ordered 40 times
Product has been downloaded 131 times
Single Domain License: granted a non-exclusive, non-transferable worldwide license to use this product in one domain only. For multi-domain usage, it is required to purchase product multiple times.
Osclass Seller's picture
45 reviews
1 hour 7 mins avg. respond time
Rating 4.3 based on 45 reviews
Seller since 2017
Based in Slovakia
40 products developed
4 items (-30%) save 30.59€
5 items (-25%) save 26.99€
5 items (-15%) save 13.49€
2 items (-15%) save 6.30€
-30% Osclass Discount Be smart Best deal for you. Get these products at once and save 30.59€!
Stela Osclass Theme - 41.99 €
User Rating Plugin - 17.99 €
Make Offer Plugin - 29.99 €
Price for all: 71.37 € 101.95 € Add all to cart
-25% Osclass Discount Be smart Best deal for you. Get these products at once and save 26.99€!
-15% Osclass Discount Be smart Best deal for you. Get these products at once and save 13.49€!
-15% Osclass Discount Be smart Best deal for you. Get these products at once and save 6.30€!
Price for all: 35.68 € 41.98 € Add all to cart

Reviews and feedback

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Osclass Seller's picture

I Like this IM plugin by on 26. Mar 2018

Excellent
Great, works perfect.
Osclass Seller's picture

Excellent by on 10. Jan 2018

Excellent
Great plug-in! By itself, of course, a little work needs to be done, but for this there is a support service, whose work can be assessed at the highest level! Thank you for the quality and operational work)))
Osclass Seller's picture

Sumptuously by on 14. Dec 2017

Excellent
No comment
11.99 €
Ask question You must be logged in 4 discounts avl. Add to cart osclass 3.0 or higher

Merchant profile

Benefits:
Rating 4.3 based on 45 reviews
1 hour 7 mins avg. respond time
Seller since 2017
40 products developed
Developer answers you in:
Osclass Support (cz)
Osclass Support (sk)
Osclass Support (en)